Market Assist
With the launch of a speech solution, it is essential to focus on an appropriate communication plan of the capabilities and benefits to the business and the target customer base.
Salmat's Market Assist program is designed to assist in launching and promoting a new voice self-service system. Drawing on extensive experience, we work with our clients in the design of communication material and measuring customer uptake to ensure targets are met.
The Market Assist program draws on a rich history of hands-on experience gained from our implementations around the world, and continually benefits from anecdotal input gathered from others within the voice self-service industry.
Did You Know?
In a recent study, 33% of those asked found PINs to be especially vulnerable as an identity process because typically, information used for PINs is easy to guess.